Saturday, April 28, 2007

globe imposible

i'm tired of going to the mall following up the reimbursement from globe, so i emailed them.....

good day,

i have two accounts from globe that i requested for termination last december 2006. I have continously followed up the status of my termination. The instruction was that i will receive a final bill, and then i can have my refund to any globe station.

i have inquired with globe sm manila, sm north edsa, and the last was at sm san lazaro. By coincidence (or maybe, just maybe, there's a ghost employee), from all the 3 globe stations, the officer-in-charge was either on leave or already out of the office. If i remember right, sm manila instructed me that i can go to any globe station and claim my refund. but a month ago, i went to sm san lazaro to inquire for that. i filled up a form regarding my termination of 2 accounts, and told me that they will inform me if the fund is already available for pick up. the personnel specifically told me that i cant get the refund instantly, the instruction given to me by the sm manila personnel was wrong!

now, i have never received any follow up from your company. sm san lazaro told me that they will text me or call me after two days. is 2 days equivalent to 2 months globewise?.

the terminated number i have are: 09178586199, the other one, sad to say this, but i have already forgotten because i'm not the one using it (and its been almost half a year!).

please do check my account: these are my mailing address from the previous account ......(privacy).........sta cruz manila
the other account is mailed at ........(my dad-in-law doesnt want a penpal, sorry)..... san pedro puerto princesa city palawan

i hope that someone will address my concern, its been almost 5 months now. if this is the way you handle reimbursements, then you better improve the system. your people from different branches are saying different instructions. Sa globe POSIBLE! then prove it! All the while i thought globe people are smart...... sigh.

kind regards,
rant-arattarat

Monday, April 9, 2007

Easter family (mis)adventure



we just had a new addition to our family. at first, you have to spend some time with each other, sort of getting-to-know-each-other phase. know what to expect, listen carefully, gentle on maneuvering, speed up the acquaintance part, careful on sudden turns, get ready on tough times and rough roads, and if everything goes well, a nice break for a cup of tea will do.



and when you come to an unexpected twist of faith, bumps and bruises will definitely hurt.....



a quicksand along the way may stop you from getting to your destination.....



but perseverance conquers all.



all for my family. happy Easter!